Protect Your Digital Investment - Expert Website Maintenance & Responsive Support
What is HeliXCare™ in a nutshell?
HeliXCare™ offers comprehensive website maintenance and flexible support.
From monthly plugin updates and proactive security checks to content updates and design refinements, we keep your website optimised and running smoothly.
3 Packages to choose from, priced in USD or GBP.
Monitor
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Update & security cadence: Monthly updates
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Response SLA: Best-effort
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Edits included: 1 hr/mo
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Threat management: Uptime + backup checks
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Coordination & reporting: -
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Pre-update testing: -
Protect
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MONITOR PLAN PLUS:
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Update & security cadence: 2×/month proactive cycles
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Response SLA: ≤24-hour response
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Edits included: 2 hrs/mo
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Threat management: Threat scans + config hardening
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Coordination & reporting: Monthly health snapshot
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Pre-update testing: Basic rollback plan
Assure
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PROTECT PLAN PLUS:
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Update & security cadence: Weekly cycles + hardening
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Response SLA: Priority on-call
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Edits included: 4 hr/mo
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Threat management: Risk flagging + supported PHP/plugins
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Coordination & reporting: Host/CDN coordination + monthly report
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Pre-update testing: Staging + visual diff checks
Monitor
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Update & security cadence: Monthly updates
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Response SLA: Best-effort
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Edits included: 1 hr/mo
-
Threat management: Uptime + backup checks
-
Coordination & reporting: -
-
Pre-update testing: -
Protect
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MONITOR PLAN PLUS:
-
Update & security cadence: 2×/month proactive cycles
-
Response SLA: ≤24-hour response
-
Edits included: 2 hrs/mo
-
Threat management: Threat scans + config hardening
-
Coordination & reporting: Monthly health snapshot
-
Pre-update testing: Basic rollback plan
Assure
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PROTECT PLAN PLUS:
-
Update & security cadence: Weekly cycles + hardening
-
Response SLA: Priority on-call
-
Edits included: 4 hr/mo
-
Threat management: Risk flagging + supported PHP/plugins
-
Coordination & reporting: Host/CDN coordination + monthly report
-
Pre-update testing: Staging + visual diff checks
Monitor Package Details
Keep your site clean, current and available. Monthly WordPress core/plugin updates, backup integrity checks, and 24/7 uptime monitoring. Includes up to 1 hour of content edits (image swaps, blog uploads, small fixes). Best for brochure sites that need dependable housekeeping without the fuss.
Protect Package Details
Everything in Monitor, plus twice-monthly proactive update & security cycles. We harden your configuration, scan for threats, and keep a closer eye on site health. Includes up to 2 hours of edits and 24-hour response. Ideal for sites with regular content changes or seasonal campaigns.
Assure Package Details
Priority SLAs for revenue-impacting sites. Weekly update/security cycles, on-call response and up to 4 hours of monthly edits. We flag risks early, keep plugins & PHP on supported versions, and coordinate with your host/CDN when needed.
Key Benefits of HeliXCare™
- Peace of Mind: Proactive updates and security monitoring.
- Fast & Responsive: Prompt support, ensuring minimal downtime.
- Flexible & Adaptable: Support scales up or down based on your requirements.
- Expertise on Demand: Access skilled specialists without the overhead.
Ideal for businesses who want:
- Worry-free, professional website maintenance
- Reliable support without the cost of full-time staff
- Proactive identification of potential issues
- Easy access to professional, on-demand website support
